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D5 playback issue

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Post time: 2019-01-25 13:37:34
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Hi, you worked on my Sony D5 PCDP about a year or two ago ... I'm Jeremy M. from New York. Recently, I'm having an issue with one (and only one, I think) disc. The disc is in perfect condition. I have not found another disc in my collection that does this, although it just started yesterday.
When I press play, the disc starts to spin, but will not "catch." The disc does not get read, and the unit powers off after spinning for a few seconds. Occasionally, when I close the lid just right, it will play for 24 seconds (exactly, every time), then power off. When it plays for 24 seconds, I cannot skip to the next track, as the display will show "2" for the track number, then do the spinning issue without reading the disc.
I hope this is enough information for you to potentially help me... sorry for the lack of correct terminology!

thanks,
JM
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Post time: 2019-01-29 09:11:19
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If it's OK, pls send it back for further inspection. It might be mechanical issue or motor drive issue. It seems like the laser motor couldn't move correctly.
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